Hi,
I listened to an emergency medicine consultant deliver a talk about mistakes last week.
He recounted a mistake early in his consultant career that had significant negative consequences for a patient, which lead to soul searching and reflection.
The truth is, mistakes are impossible to avoid. But the consequences can vary significantly, from trivial to life-ending.
This doctor attributed one major factor to this error - ‘seeing what you want to see’ - fitting information to a preconceived conclusion (or confirmation bias).
This occurs due to any number of reasons:
The patient might be a repeat attender.
We may have seen a similar presentation before and just pattern-fit the diagnosis.
The triage description may pre-load a diagnosis for us.
It’s happened to me a number of times, and there’s little worse than waking up thinking ‘I should have admitted that patient’.
We have to walk the line between resource management and working up the patient, between over- and under-investigation, the risk versus benefit of certain treatments. Sometimes we make a decision, that in hindsight, carries higher risk than initially appreciated.
Usually this won’t lead to significant patient harm, but in certain cases, such as for this doctor, it really can.
His take-home point was this; will your decision keep you awake that night?
When encountering real clinical equipoise or uncertainty, a good heuristic is to make the decision that will allow you to sleep that night. |