Hi,
I started at a new emergency department last week, in a major trauma centre.
Its the usual yearly ritual of logins not working, learning new names, and not knowing where anything is.
Alongside this, the patient presentations have been some of the sickest I’ve ever seen, and busier than I’ve had since I can recall.
The ambient pre-shift anxiety has edged up.
I’ve fallen back on an old Jocko-ism and started to deploy the response of “good” as a default. Its a pretty blunt tool, but I find the simplicity of it has high utility.
"When things are going bad: Don’t get all bummed out, don’t get started, don’t get frustrated. No. Just look at the issue and say: “Good.”"
- Jocko Willink
Pre-shift anxiety? Good... better to be engaged than bored.
Huge surge in patient numbers? Good... see how efficient you can be.
New pathology you’ve not seen before? Good... learn it and get better.
Patient kicking off being violent? Good... lets try to calm them down.
Its the bro-science method of engaging in paradoxical intention therapy, espoused by Victor Frankl, who stated that “The patient is encouraged to do, or to wish to happen, the very things he fears”.
Our lizard brain perceives ‘bad’ things by ramping up a state of anxiety, fear, and stress. But it often over-corrects for what it perceives as ‘bad’.
The ‘bad’ thing is getting hoisted upon you either way. Saying ‘good’ is a re-frame that shifts the sense of something being done to you, to actively doing something yourself.
Its a step toward dialling down the threat perception, and gaining a greater sense of control over the situation.
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